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House Policy

Our aim is to provide a safe and comfortable environment for everyone’s enjoyment. To maintain this standard we have implemented a code of conduct in which management reserves the right to refuse entry or remove anyone who does not respect the STRO, its staff or its policies. Anti-social behavior will not be tolerated.

On nights where the STRO is reaching capacity, management reserves the right to give students preference of entry over non students.

This is a controlled, safe and secure environment which observes the principles of the Responsible Service of Alcohol Program.

  • This venue recognises that it is against the law to serve any person to intoxication.
  • This venue recognises that it is against the law to serve or supply alcohol to any person under the age of 18.
  • This venue recognises that it is against the law to allow intoxicated, disruptive or violent behavior to occur on premises.
  • This venue seeks to ensure that no harm comes to patrons as a result of our service of alcohol.

To ensure adherence to the above this venue has adopted the following policies:

  1. This venue offers a range of drinks including low alcoholic and non alcoholic drinks
  2. This venue will not serve more than 1 nip (30 ml) in a glass
  3. This venue will not serve “shots”
  4. This venue will supply free drinking water
  5. This venue will not serve or allow the provision of alcohol to patrons under the age of 18
  6. This venue will recognise the signs of intoxication and we will refuse service to any intoxicated person and then asked to leave
  7. This venue will not admit, service, supply or allow the supply of alcohol to anyone who appears intoxicated
  8. This venue will discourage people from harming themselves or others
  9. This venue will not permit intoxication, fighting, abusive or obscene language or suggestions, unwelcome advances or physical contact directed at customers or staff
  10. This venue will remove any unattended drinks.
  11. If a staff member feels that a person is becoming intoxicated they will be asked to leave
  12. If a staff member feels that a patron has become intoxicated they will be asked to leave
  13. If such a patron fails to leave the Police will be called and the patron may be fined
  14. If a patron is excluded then by law they are to move more than 50 meters away from the premises. The patron cannot return to the venue for at least 24 hours.
  15. This venue will not participate in undesirable liquor promotions